Marion Hanson
Marketing Assistant
CCL Interiors is a leading construction services company which was established in 1974. CCL Interiors employs 250+ operatives and 40+ office staff from their Group Headquarters in Belfast and Head Office in Glasgow.
Providing professional interior fit-out solutions to a client base across UK and Ireland, the company is the trusted name in the field providing specialist services including Suspended Ceilings, Partitions, Raised Access Flooring, Lightweight Steel Framing Systems, Altro Whiterock Wall Cladding and Fit Out Solutions.
After becoming dissatisfied with their previous telecoms supplier, CCL Interiors were referred to Motia in 2007 due to our reputation for customer service and reliable support. We have proudly collaborated for the past 17 years and have been the telecoms partner of choice along the CCL Interiors growth journey.
Today, we supply and support them with their business mobiles, office phone systems, and secure broadband connections, as well as reliable vehicle tracking on their fleet of cars and vans.
CCL Interiors required a reliable and trusted telecoms partner that would service their business communication needs. They wanted to improve their connectivity across the company, enabling colleagues to stay connected both in and out of the office and initially required business mobile phones. As the company and number of handsets grew, they required the expertise of an account manager who understood their usage requirements and could recommend the most suitable tariffs for the business.
Facing issues with their internet connectivity, CCL Interiors turned to Motia for their broadband requirements as well as upgrading their antiquated office phone system to a software-based modern solution that provided more flexibility. In addition, they wanted more visibility into their fleet of company vehicles for operational and security purposes.
With a range of telecom requirements, Motia are CCL Interiors' trusted partner for:
“We have a great relationship with Motia and have been a loyal customer for the past 17 years. It’s great to have the ability to pick up the phone and speak directly to Ken Murphy, our dedicated account manager. He knows and understands our business requirements and this kind of customer service is what sets Motia apart from other telecoms providers.”
Shaw Montgomery, Director
Thanks to a long-lasting relationship with Motia, all of CCL Interiors telecoms requirements and communication needs are met in an efficient, convenient, and reliable manner.
Having the services of a dedicated account manager who understands the business provides a trusted voice to offer advice and ensures personalised local support to ensure any telecoms or configuration issues are resolved as soon as possible. Having one point of contact has reduced considerable admin time spent on hold to the mobile networks. Consolidated billing through one telecoms provider further reduces valuable admin time.
Secure fibre broadband to premise has resulted in improved connectivity for CCL Interiors ensuring fast, reliable and stable internet access to carry out business critical activities. With multiple site offices on projects across the UK and Ireland, mobile broadband ensures communication is always maintained.
The SOTI mobile lockdown system ensures that all relevant apps can be preloaded on each mobile device which saves configuration time and ensures each device can only be used for business purposes.
CCL Interiors now has full tracking capabilities for the fleet of cars and vans, giving them real-time data on vehicle locations, driving behaviour, and journey progress, as well as providing security against theft.
The 3CX system provides a flexible, feature-rich landline solution and seamlessly integrates with the mobile app, enabling remote workers to stay connected with customers and prospects.
Construction
Belfast, Northern Ireland
10
Cars & Vans
Vehicle Tracking
Telecommunications
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